Email a person, not a form.

Add one by hand

1. Tap + in the tab bar.
2. Enter the name, the amount and the due date.
3. Optionally save the payment link you normally use.
4. Save. It appears on Today and in Bills straight away.

Use Smart Scan

Select what you want read — a photo, a screenshot, or a page of a document. For a bill that is usually one image; for a Pay Later plan you can select several screenshots and Duezo will read them as one scan. Duezo sends only what you selected to its backend, an AI model reads it, and the fields come back for you to check. Correct anything that is wrong, then save.

Smart Scan only processes the images, screenshots, or document pages you deliberately select. Duezo does not browse your photo library, your files, your mailbox, or your email account.

Smart Scan got something wrong

Edit the field before saving — the review screen is editable. If a scan is consistently wrong for one provider, email us the provider name and what it should have read.

It found a bill I already have

Duezo checks scans against what you already track. If it matches an active unpaid bill it offers to update it and shows you what will change; if the match is already paid, it offers to create a new one. When it is not sure, it asks you to choose. It will not silently overwrite a paid record or silently create a duplicate.

Track an installment plan

Add the plan once with its provider, total and number of payments. Duezo creates each installment and counts them down individually. The plan row carries its progress — 2 of 4 paid — and what is left on it.

Mark an installment paid

Open the plan, tap the installment, then Mark paid. It moves to Paid and the plan’s remaining balance drops.

Where do plans appear?

Under Bills. All is the merged bill and installment timeline, Pay Later is one row per plan, and Paid is everything you have settled this month.

Nothing is arriving

1. Open iOS Settings ▸ Notifications ▸ Duezo and allow notifications.
2. Check Duezo Settings ▸ Reminders and confirm a lead time is switched on.
3. Confirm the bill is still unpaid — paid bills stop reminding.
4. If you declined the prompt at first launch, only iOS Settings can turn it back on.

Notification delivery depends on Apple, your network and your device. Reminders are a convenience — do not rely on them as your only safeguard for a payment you cannot afford to miss.

Change when you are reminded

Duezo Settings ▸ Reminders, then choose your lead times.

Add the widget

Touch and hold the Home Screen, tap +, search Duezo, and choose a size. For the Lock Screen, edit the Lock Screen and add Duezo to the widget area.

The widget looks out of date

Widgets refresh on iOS’s own schedule, so a payment you just marked paid can take a moment to clear. Opening the app refreshes it.

How many Smart Scans do I have?

Free accounts start with 5 Smart Scans and receive 1 more each month, up to a balance of 5. Duezo Pro is planned to include 20 Smart Scans each billing month.

Does an unused scan carry over?

On Free, unused scans stay in your balance up to the cap of 5. On Pro, the monthly allowance does not roll over — it resets each billing month.

A scan failed. Did it use one of mine?

No. If a scan fails for a technical reason — no network, an upload error, or a service problem — it does not consume a scan. A scan is consumed when Duezo returns a result for you to review, including a result it is not confident about, because you still received something to check and correct.

How do I buy, cancel, or restore Duezo Pro?

Pro is not available to buy yet. When it is, purchases will go through your Apple Account, you will manage or cancel from iOS Settings ▸ your name ▸ Subscriptions, and Restore purchases in Duezo Settings will re-apply an existing subscription on a new device.

Reset your password

1. Tap Forgot password on the sign-in screen.
2. Open the email and follow the link.
3. Set a new password on the page that opens, then sign back in.

If the email has not arrived within a few minutes, check spam, then write to support@duezo.app from the same address.

Confirm your email

Follow the link in the confirmation email, then return to Duezo on your iPhone.

Delete your account

In Duezo, open Settings ▸ Delete account and confirm. This removes your account, your bills and Pay Later plans, your preferences, your device tokens, your scan and extraction records and any stored scan images. It is immediate and cannot be undone.